Woodland Springs are a Caravan, Camping and Glamping site in Dartmoor, Devon – Exclusively for Adults. Pitched have helped the new owners by setting up our booking management software to efficiently manage all of their bookings and bring Woodland Springs into the online digital world, allowing them to concentrate on the day to day running of the park.
Don’t just take our word for it…
We recently purchased an 80+ pitch touring and camping site which is open all year. The previous owners had successfully developed the business using a manual booking system which, whilst functional, resulted in significant levels of daily administration via multiple email and telephone contacts with customers looking to book.
We were very keen to modernise and improve the booking and payment experience for customers at the same time as simplifying the administrative tasks for us as owners. Having spent some time researching potential booking software solutions, we chose Pitched which we felt offered the best front-end experience for our customers whilst also offering the potential for us to tailor the software to meet our specific requirements.
The team at Pitched made the transition from manual bookings to a fully automated system as painless as possible and within one week, the system was fully functional. Well over 90% of all bookings are now made and paid for online which has resulted in a much-reduced admin load for us as owners as well as offering a much more professional and seamless experience for our customers.