Holiday park online booking software

Welcome to the most crucial step in securing online revenue for your holiday park or campsite – the online booking process.

So often overlooked, should you get this element wrong then all your hard work attracting customers to your website will be wasted. You need an online booking system for your holiday park that is not only simple and easy for you and your staff to use, but one that is built around the customer journey and experience.

Welcome to…

Easy to use back office and slick booking steps...

Why choose Pitched Booking?

From small, independent parks to large multi-park groups Pitched Booking can provide an online booking solution that will streamline your workflow while also increasing revenue and e-commerce conversion rates.

With a clean, simple and stylish back-office management system and smooth booking steps, it’s a match made in heaven for your holiday park, campsite or glamping site…

So many reasons to choose Pitched Booking

Class leading online booking software for holiday parks

Access your data on the go

Cloud based software

Our cloud based software can be accessed anywhere at any time. No longer are you tied to a single machine in the office to check your booking data – now you can access your arrivals, departures, accounts and manage your units on any laptop or PC with an internet connection.

Maximise your revenue

Take bookings 24/7

More and more people are choosing to book their holiday online, so don't get left behind. Evenings and weekends are the booking periods of choice, so you need a system that will allow your park or campsite to take payment in those hours when you're not in the office or at reception.

Take away some of the stress!

Automated & hassle free

Is managing your bookings and payments a real headache? With Pitched Booking, you can set-up automated emails to be sent to your customers, detailing everything from check-in information to reminders to pay their outstanding balance online, so you never have to get involved.

So simple and easy to use

Intuitive software that packs a punch

We've designed Pitched Booking to be simple and easy to use from the outset. From the stylish dashboard, that gives an instant overview of your performance, to the clear availability grid that allows you to effortlessly manage your bookings. Amend your units and pitches, add tariffs, set-up special offers or promo codes, amend your automated emails or run detailed reports on your payments, availability or even unit cleaning requirements.

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Setting a new standard

With zero commission on bookings processed, stylish and simple online booking steps and unlimited users at any time, Pitched Booking is helping parks up and down the country save valuable time and money. Here’s some of the system’s other key features…

Great for parks*

Unit suitability: Restrict specific pitches to certain-sized units – a handy tool for touring and camping sites.
Dashboard: Provides real-time information on incoming bookings and any balances due and check your guests in and out from your dashboard.
Availability grid: Easily view, manage and create bookings directly from the availability grid. Pick up and move bookings to different units. Customise and expand with intelligent custom fields.
Security: Hosted securely, all data is encrypted and backed-up constantly. Can handle unlimited users working simultaneously with individual user permissions. Login limitations for users and full traceability.
Pricing and promotions: Easily turn on/off special offers, promo codes and flash sales and push live availability to your online booking steps.
Reporting: Easily run reports to pull off valuable booking data, with all reports downloadable to an Excel spreadsheet, CSV or PDF.
Tracking: Track the success of your marketing campaigns, with Google Analytics integration that allows you to track online revenue by source and medium.

Great for customers

Customer login areas: Customers can login to a secure portal and pay their balance online and even manage their marketing preferences.
Secure payment: Secure online booking steps and payment linked fraud prevention schemes such as 3D Secure.
Simple booking steps: Branded with your colours and logo, slick easy steps that convert more bookings on any device.

(*Features vary between Lite and Pro versions)

Maximise your online revenue

The all-important customer journey

We believe our online booking steps - which, unlike those from some other providers, is free with our software - are some of the most stylish and simple to use on the market, helping your customers go from browsing to booking with ease. Built to look great on all devices, our steps are streamlined and smooth, and allow you to promote a wide range of accommodation, special offers, promo codes and show previous week/next week pricing so your customers can easily amend their search.

Book your demo & free trial

Extra Services

We also offer a range of add-ons for your booking. Please note that these services incur additional monthly charges.

Dynamic Pricing

Prioritize your pricing depending on the number of units available, so the more available the better the discount.

Email Marketing

Build and send emails to pots of data from within the system.

Advanced Reporting

Includes activity logs, weeks booked comparisons, booking reports, letting statements, unit totals, changeover reports, user reports, daily log and user log reports.

Ical channel management

Effortless integration

Do you promote your accommodation or touring and camping pitches on third party sites such as Pitch Up or Campsites.co.uk? Pitched Booking uses Ical feeds to sync your availability calendars, so that you can take bookings commission free on your own website and via a third party, with all your bookings synchronised and pulled into your dashboard - reducing the risk of double bookings.
*This service incurs additional monthly fee.

Book a demo and 14 day free trial

Don’t just take our word for it…

Take a look at the video below to hear from one of our clients, Mena Farm

Another satisfied customer...

Clare Mason, Southport Pleasureland Touring Park

Pitched did a great job setting up our booking site and tailoring it to our brand and have been really helpful with any questions we have had. Highly recommend Pitched for your booking requirements for your site, seamless through the whole process.