Welcome to the most crucial step in securing online revenue for your holiday park or campsite – the online booking process.
So often overlooked, should you get this element wrong then all your hard work attracting customers to your website will be wasted. You need an online booking system for your holiday park that is not only simple and easy for you and your staff to use, but one that is built around the customer journey and experience.
From small, independent parks to large multi-park groups Pitched Booking can provide an online booking solution that will streamline your workflow while also increasing revenue and e-commerce conversion rates.
Our cloud based software can be accessed anywhere at any time. No longer are you tied to a single machine in the office to check your booking data – now you can access your arrivals, departures, accounts and manage your units on any laptop or PC with an internet connection.
More and more people are choosing to book their holiday online, so don't get left behind. Evenings and weekends are the booking periods of choice, so you need a system that will allow your park or campsite to take payment in those hours when you're not in the office or at reception.
Is managing your bookings and payments a real headache? With Pitched Booking, you can set-up automated emails to be sent to your customers, detailing everything from check-in information to reminders to pay their outstanding balance online, so you never have to get involved.
We've designed Pitched Booking to be simple and easy to use from the outset. From the stylish dashboard, that gives an instant overview of your performance, to the clear availability grid that allows you to effortlessly manage your bookings. Amend your units and pitches, add tariffs, set-up special offers or promo codes, amend your automated emails or run detailed reports on your payments, availability or even unit cleaning requirements.Request a demo today
With zero commission on bookings processed, stylish and simple online booking steps and unlimited users at any time, Pitched Booking is helping parks up and down the country save valuable time and money. Here’s some of the system’s other key features…
We believe our online booking steps - which, unlike those from some other providers, is free with our software - are some of the most stylish and simple to use on the market, helping your customers go from browsing to booking with ease. Built to look great on all devices, our steps are streamlined and smooth, and allow you to promote a wide range of accommodation, special offers, promo codes and show previous week/next week pricing so your customers can easily amend their search.Book your demo & free trial
We also offer a range of add-ons for your booking. Please note that these services incur additional monthly charges.
Prioritize your pricing depending on the number of units available, so the more available the better the discount.
Build and send emails to pots of data from within the system.
Includes activity logs, weeks booked comparisons, booking reports, letting statements, unit totals, changeover reports, user reports, daily log and user log reports.
Do you promote your accommodation or touring and camping pitches on third party sites such as Pitch Up or Campsites.co.uk? Pitched Booking uses Ical feeds to sync your availability calendars, so that you can take bookings commission free on your own website and via a third party, with all your bookings synchronised and pulled into your dashboard - reducing the risk of double bookings.
*This service incurs additional monthly fee.
Take a look at the video below to hear from one of our clients, Mena Farm
Pitched did a great job setting up our booking site and tailoring it to our brand and have been really helpful with any questions we have had. Highly recommend Pitched for your booking requirements for your site, seamless through the whole process.